Gekko Shipping Policy

Last updated: June 16, 2026

Order Processing

We strive to process all orders within 1-2 business days. Once your order is dispatched, you will receive a tracking email with details on how to monitor the status of your shipment. Please note that order processing times may vary during peak periods or holidays.

Domestic Shipping — United States

The following shipping options are available for domestic orders within the United States:

Shipping Method	Delivery Time	Cost
Standard/Free	3-7 business days	Free
Expedited	2-4 business days	Calculated at checkout
Express	1-3 business days	Calculated at checkout

International Shipping

For international orders, please allow 7-21 business days for delivery. Please note that customs and duties are the responsibility of the customer, and any additional fees associated with international shipping will be paid by the customer.

Order Tracking

Once your order is shipped, you will receive a tracking email with details on how to track your order. You can use this tracking information to monitor the status of your shipment.

Lost or Damaged Shipments

If your order is lost or damaged during shipping, please contact us within 10 days of the expected delivery date. When contacting us, please include your order number and photos of the damaged item(s) or packaging. We will work with you to resolve the issue.

Contact Us

If you have any questions or concerns about your order or our shipping policies, please don't hesitate to contact us at support@gekko.shop. We're here to help.